Data Deletion Instructions

Last updated: August 7, 2026

OmniLoop (a product of KCN Life Private Limited) gives you full control over your data. This page explains how to remove your data from OmniLoop, including any data obtained from Meta (Facebook and Instagram) and other connected platforms.

Disconnect a single account

To remove one connected account and its stored access tokens, sign in to OmniLoop, go to Connect Accounts, choose the network, click Manage, and click Disconnect next to the account. Disconnecting immediately deletes that account’s tokens and connection data from OmniLoop.

Delete all of your data

To delete your OmniLoop account and all associated data, you can either:

• Disconnect all connected accounts under Connect Accounts, then email us to close your workspace; or
• Send a deletion request to privacy@omniloop.app from the email address on your account, with the subject line “Delete my data”.

When we receive a valid request, we will delete your account, your connected-account tokens and metadata, your scheduled and published content stored in OmniLoop, your uploaded media, and your analytics and inbox data within 30 days, except where we are required to retain certain records by law. We will confirm by email once the deletion is complete.

Removing OmniLoop from Meta

You can also revoke OmniLoop’s access from Meta directly. On Facebook, go to Settings & Privacy → Settings → Business Integrations, select OmniLoop, and remove it. This revokes the access tokens that OmniLoop holds for your Facebook Pages and linked Instagram accounts. Revoking access in this way, or disconnecting inside OmniLoop, both result in deletion of the corresponding tokens from OmniLoop.

Questions

If you have any questions about deleting your data, contact us at privacy@omniloop.app and we will help.