You finally get to log off.
An AI agent trained on your business answers at 2 AM just as well as at 2 PM, in your words, from your facts.
A customer just messaged you. Who’s answering?
Maple & Wick Candlesonline
Tuesday, 11:47 PM
You’re the customer. Try it.
Ping runs your business on WhatsApp. It replies in seconds, day or night, sells right inside the chat, and passes the chat to you or your staff whenever you want to step in.
You can’t answer every message. Your customers won’t wait until you can.
You have to sleep, serve the customer in front of you, and take a day off. That’s not a failing. But someone ready to buy right now will simply message the next business, and you’ll never know they were there.
Is the large one back in stock?
Yes, and I’ve saved one for you. Want the link?
You were asleep, as you should be. By morning, they had already bought it from someone else.
Can I get this by Friday? It’s a gift.
Order by 3 PM tomorrow and it arrives Thursday.
You were helping another customer. Ten minutes later, they had already found another shop.
Do you do bulk orders for weddings?
We do! What’s your date and how many guests? I’ll pass it straight to the owner.
It was your day off. Your biggest order of the year went to whoever answered first.
Three sales gone, and nothing in your day to tell you they ever existed.
Live in three messages.
No developers and no new app for your customers. You could finish this over a coffee.
1
Connect your number
Sign in with Facebook in Meta’s own window and choose your WhatsApp number. Your business name appears on every chat.
2
Teach it your business
Give Ping your website, price list and FAQs. It answers only from what you share. Try it in Train mode and read every answer before a single customer sees one.
3
Let the chats come in
Ping greets, answers, shows products and follows up. You and your staff see it all in one shared inbox and can step in whenever you like.
What changes when Ping is on.
No chat falls through the cracks.
One number and one shared inbox for you and your staff, so everyone can see who’s handling what.
The same question never costs you twice.
Build chat flows that start from a keyword, a button or an ad. Describe one and AI will draw it.
Follow up without chasing.
Send a campaign to the right group, then let a journey follow up with only the people who didn’t reply. See the cost estimate first, and test it on yourself.
A shop inside the chat.
Share products and take orders in the conversation. Sync your catalog from Shopify or WooCommerce.
Know which ad made the sale.
Click-to-WhatsApp ads open a chat, and Ping ties every lead and order back to the ad that started it.
Turn any visit into a chat.
Share a WhatsApp link or print a QR code for your counter, packaging or flyers.
Go on, ask.
The questions people ask us first. Tap one to get the answer.
Yes. Ping runs on the official WhatsApp Business Platform, so your customers see a normal WhatsApp chat with your business name. Nothing to download on their side.
It answers only from what you give it: your website, price list, policies and FAQs. Start it in Train mode, read what it would have said, and turn on Live when you trust it. You or your staff can take over any chat.
No. Ping’s AI and your flows do the answering. When a chat needs a human, that’s you or your own staff, working from the shared inbox.
Any number you can receive a verification code on. A number that’s already on the regular WhatsApp or WhatsApp Business app has to be moved first, so many businesses start with a fresh one.
No. You sign in with your Facebook account in Meta’s own window and pick your number. Flows are drawn by dragging boxes, or you can describe what you want and let AI draw it.
Add products by hand, import a CSV, or sync from Shopify or WooCommerce. Orders show up next to the chat they came from.
Ping’s plans are being finalized and we’ll publish them here soon. WhatsApp also has its own per-message charges set by Meta, and Ping shows you the estimate before any campaign goes out.
Your next customer is typing.
Be there when they hit send.